Shipments & Returns

Delivery Options

Dispatch Time

Plain Orders : Placed before 11 am are sent the same day, but on some brands this can increase up to 3-5 working days.

Personalised Orders : Between 5 to 10 working days. ( For bigger orders delivery time can be longer ) 

If goods are not in stock in our UK warehouse please contact our customer service at sales@custombella.com


Delivery Prices 

UK 

FREE DELIVERY


EUROPE 

FREE DELIVERY on all orders over £ 49.99 ( VAT Included )

£4 ( VAT Included ) for orders under £ 49.99 ( VAT Included ) 
 

UNITED STATES 

FREE DELIVERY on all orders over £ 49.99 ( VAT Included )

£4 ( VAT Included ) for orders under £ 49.99 ( VAT Included ) 


CANADA 

FREE DELIVERY on all orders over £ 49.99 ( VAT Included )

£4 ( VAT Included ) for orders under £ 49.99 ( VAT Included ) 


AUSTRALIA / NEW ZEALAND 

FREE DELIVERY on all orders over £ 49.99 ( VAT Included )

£5 ( VAT Included ) for orders under £ 49.99 ( VAT Included ) 

 

EVERY WHERE ELSE 

FREE DELIVERY on all orders over £ 99.99 ( VAT Included )

£5 ( VAT Included ) for orders under £ 99.99 ( VAT Included ) 

 
EXPRESS DELIVERY

Contact our customer service for express delivery options

If goods are not in stock in our UK warehouse please contact our customer service at sales@custombella.com

Returns

No problem, all products except personalised or special mades can be sent back in a term of 30 days.
Take your time to check and if you're not satisfied you can sent back the goods without any expenses.

Attention : All products which you want to return need to be new and in original package.

If you want to return products please fil in the return form on our website. Return on your expenses.
Attention : No return will be accepted without or return form.

As soon as we receive the products back, you will receive a confirmation of return and goods will be checked. If they are in original package and new you will receive in 24 hours a creditnote and money will be payed back in maximum 30 days.

All refunds will be made to the same account from which the payement is done at moment of ordering.